Centauro - ItalyREQUIRED RENTAL DOCUMENTSTHE REQUIRED DOCUMENTS AREWhen collecting the vehicle, both the main driver and additional drivers must present a valid Driving Licence with a photocard and a valid Passport. A driving licence must be presented in legible Roman letters. A credit card in the name of the main driver is required, with sufficient funds for both the security deposit and for any service or extras requested locally. The card (either credit or debit depending on the destination/supplier) must display the 16 numbers and show the expiry date. The PIN code will be required. The Flexible Autos voucher is required when picking up your rental car. Non UE citizens have to show a valid passport, a national AND International driving licence IMPORTANT: It is the drivers responsibility to ensure that they have the appropriate licence. Please check with the embassy or consulate in advance. Exception: UK driving licences do not need an International Driving Permit, unless the driver has either a paper driving licence or a licence issued in Gibraltar, Guernsey, Jersey or the Isle of Man. LICENCE REQUIREMENTSDriving Licences must be held for a minimum of 1 years. Customers with a UK driving licence must consult with the UK traffic department the valid documentation needed for renting a vehicle. Requirements may vary based on the destination and specific rental policies ADDITIONAL REQUIREMENTSOfficial translations of driving licences are not valid if they are not translated into the destination country official language. All Italian citizens need to provide a valid Italian fiscal code card when picking up rental vehicle. DEPOSITDEPOSIT INFORMATIONThe following deposit will be debited at the start of the rental (fuel and extras deposit might not be included in this amount) : METHODS OF PAYMENTForm of payment accepted: Mastercard credit card, Visa credit card, Mastercard Debit Cards, Visa Debit Cards, Visa electron Form of payment NOT accepted: Cheques, Cash, American Express credit card, Diners Club credit card, Prepaid cards, American Express debit cards, Diners Debit Cards, Credit and Debit cards for electronic use only, Maestro, Cards not issued by a bank, Virtual cards *VERY IMPORTANT: For the cars group C2, CXAR, IXAR, S2, DDMR, S2A, DDAR, S3, JDMR, S3A, JDAR: TWO Credit Cards will be required TAXESUnless otherwise indicated all costs indicated in these terms and conditions are subject to local taxes and fees. EXCESS AMOUNTS The CDW (Collision Damage Waiver) amounts are dependant on the car group:
Excess can be waivered by booking the Centauro Premium product with Flexible Autos. The exception to this is Campania, if travelling to Campania a reduced theft excess is required. AGE RESTRICTIONSTHE AGE RESTRICTIONS AREAll charges exclude tax and local fees, unless otherwise stated. The Minimum Age for drivers are:
The maximum age is
ADDITIONAL DRIVERSADDITIONAL DRIVER REQUIRMENTS AREAll additional drivers must meet all rental requirements, accompany the main driver when picking the rental car up and sign the rental agreement. Additional driver minimim fee is: DRIVING RESTRICTIONSGENERAL RESTRICTIONS AREDriving the vehicle without prior consent outside of the hire country will invalidate the agreed insurance coverage. CROSS BORDER/INTERNATIONAL ONE-WAYSInternational one-way travel is NOT available. The vehicle insurance will be deemed void if vehicles are not returned to the agreed pick-up location. The vehicles may be taken into the following countries: Austria, France, Monaco, San Marino, Switzerland The driver can take the vehicle cross border providing he has informed the rental desk prior to departure. There is an addtional fee payable for cross border travel of 18.50 EUR per day, which must be paid locally, on collection of the vehicle. Cross Border minimum charge is 32.00 EUR for the first day with maximum charge of 168.00 EUR per rental NATIONAL ONE-WAY TRAVELFor National one-way travel, we will confirm the availability and the price of this service once the reservation has been made and we have received a confirmation from the supplier. FERRY TRAVELTravelling via the ferry is NOT permitted. GRACE PERIODTHE GRACE PERIOD ISIf the rental vehicle is NOT returned after the expected time, inclusive of the suppliers grace period. A full days rental will be charged to the customer. IMPORTANT: There is no grace period. Should the rental car outside of the expected drop-off time. The customer will be charged a pro-rated hourly fee in addition to a full days rental. EXTRASTHE AVAILABLE EXTRAS ARE
Optional Extras, are to be paid locally, they do not include local taxes and fee unless otherwise stated. Extras cannot be guaranteed and are subject to availability. GPS: not available Optional Extras, are to be paid locally, the charges not include local taxes and fees. Extras cannot be guaranteed and are subject to availability. Snow chains are free of charge but must still be requested DELIVERY AND COLLECTIONDELIVERY AND COLLECTION AVAILABILITYThe delivery and collection service is NOT available. OUT OF HOURS SERVICETHE OUT OF HOURS SERVICE AVAILABILITY ISThe Out of Hours service is an on request service and may not be available at all locations. This service may incur additional charges, such as: Out of Hours pick-up/drop-off fee, airport/location fees and taxes. Out of hour will be available until 01.00 (with extra charge of 40 EUR) only in Airport office of Alicante-Málaga-Seville-ValenciaMurcia-Mallorca-Ibiza-Madrid-Barcelona-Santiago de Compostela-Bilbao - Zaragoza Delicias Train Station-Faro-Porto-Lisbon-Madeira-Rome CANCELLATIONS AND NO SHOWSCANCELLATION AND NO SHOW POLICIES AND FEES
SUPPLIER/ROADSIDE ASSISTANCEROADSIDE ASSISTANCE INFORMATIONIn case of a breakdown customers must stay with the car and contact the rental office for assistance. Telephone numbers are on the rental paperwork, please confirm at the time of pick-up of the rental vehicle. In case of an accident, the customer must remain with the vehicle, and complete a police report at the time of the incident. In case of theft of the vehicle or vehicle equipment customers must contact the rental office and make a report to the police. Roadside assistance 24/7 included. Any towing costs incurred are not included (possible charges will be made) though we do provide, at no additional cost, a replacement car if necessary. EXTRA INFORMATION AND COSTSWINTER COVERSnow chains are free of charge. RENTAL EXTENSIONRental extensions are not permitted. DELAYED OR DIVERTED FLIGHTSReservations will be held for 12 hour(s) from the specified reservation, during the business open hours time, after which they will be classed as a no-show. If a customer arrives after this time then a vehicle is not assured. We will do everything possible to provide a vehicle. This may include offering a different vehicle and rates may be different to the original booking. Flight numbers provided are for informational purposes only. It is the responsibility of the customer to inform the location of any delays If there is a delay in the flight, or by train, the customer must inform the office concerned as soon as possible, so that the customer maybe met/picked up, this will incur an out of hours handling fee of 40.00 EUR. A flight number and/or expected train arrival times must be provided. The customer will have to claim a refund from the Airline Company, where a flight is delayed. PETS ON BOARDPets can only be transported in the vehicle kept in a carrier. The vehicle must be cleaned before return. If a customer is found not to have done so, a cleaning fee will be charged. Please inform the supplier at the time of booking RENTAL DURATIONThe rental maximum days is 29 days. EARLY RETURNThere is no refund for unused days. WHAT''S NOT INCLUDEDWHAT''S NOT INCLUDED IN THE BOOKING COSTSAdditional Cost such as: Towing charges. Fines. Administrative expenses for fines. Traffic congestion charges and penalties. Administrative expenses for damages. Expenses for loss of use. Toll. Extra cleaning. Special services and any other concept not included in the section of what is included. Delivery and Collection Fees (Paid locally) One Way Rentals Optional Extras (Paid Locally) Premium Roadside Assistance Special/Additional Cleaning Toll Charges Tow Charges Please read the Terms and Conditions of your vehicle hire carefully before signing for the rental vehicle. DRIVER NEGLIGENCEDriver negligence''s and deliberate damage/loss, are not covered by the suppliers insurance waivers, and will incur additional costs and administration charges, if the customer has been found to have acted against the terms and conditions of the rental agreement: DISCLAIMERTERMS AND CONDITION AMENDMENTSFlexible Autos makes every effort to ensure that all the information provided is correct at the time of booking. The terms and conditions presented in the rental voucher are reviewed and updated by the supplier on a regular basis. Flexible cars are not responsible for the updates if made after the booking has been made. |