Green motion Car Hire - United Kingdom

REQUIRED RENTAL DOCUMENTS

THE REQUIRED DOCUMENTS ARE

When collecting the vehicle, both the main driver and additional drivers must present a valid Driving Licence with a photocard and a valid Passport.

A driving licence must be presented in legible Roman letters.

An International Driving Permit (IDP) will be required if the driving licence is written in characters different to those of the renting country.
It is the drivers responsibility to ensure that they have the appropriate licence. Please check with the embassy or consulate in advance.

In addition to a valid licence, the primary renter must produce 2 proofs of address (such as a phone bill, bank statement, no more than 3 months old), ID card or passport.

A credit card in the name of the main driver is required, with sufficient funds for both the security deposit and for any service or extras requested locally. The card (either credit or debit depending on the destination/supplier) must display the 16 numbers and show the expiry date. The customer will be required to enter their pin code when leaving the deposit.

The Flexible Autos voucher is required when picking up your rental car.

If you do not present any of the required documents, the documentation is not valid or you do not have enough funds on your credit card, the car rental agent may refuse to deliver the vehicle, without refunding any amount if the supplier establishes it in its conditions.

LICENCE REQUIREMENTS

Driving Licences must be held for a minimum of 2 years.

Due to insurance restrictions, licences issued in the following countries are not accepted. Other issuing countries may result in higher insurance excesses. Please check with the renting branch prior to collection.

Afghanistan, Albania, Algeria, Angola, Barbuda, Armenia, Aruba, Azerbaijan, Bangladesh, Benin, Bhutan, Burkina Faso, Burma, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Republic of the Ivory Coast, Cuba, Djibouti, Dominica, East Timor (see Timor-Leste), Equatorial Guinea, Eritrea, Ethiopia, Fiji, Gabon, Gambia, Georgia, Ghana, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Indonesia, Iran
Iraq, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, North Korea, Kosovo, Kyrgyzstan, Laos, Lesotho, Liberia, Libya, Macau, Macedonia, Madagascar, Malawi, Maldives, Mali, Managua, Marshall Islands, Mauritius, Micronesia, Moldova
Mongolia, Morocco, Mozambique, Namibia, Nauru, Netherlands Antilles, Nicaragua, Niger, Nigeria, North Korea, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Philippines, Rwanda, Saint Vincent & Grenadines. Samoa. Sao Tome and Principe, Senegal, Sierra Leone, Somalia, South Sudan, Sri Lanka, Sudan, Suriname, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia
Turkmenistan, Tuvalu, Uganda, Uzbekistan, Vanuatu, Yemen, Zambia and Zimbabwe.

Driver name amending is not allowed

IMPORTANT:
Some occupations such as professional sports people, entertainers, Taxi / delivery drivers or foreign service and military personnel are excluded from the insurance policy. This is applicable for students under the age of 25, please enquire with the renting branch before booking.

ADDITIONAL REQUIREMENTS

UK driving licence holders hiring a vehicle within the UK and Ireland will need to use “Share Driving Licence”, the new online service from the DVLA, for validation of their driving record.

To view and create a one-time passcode the driver should go to https://www.gov.uk/view-driving-license where the driver will be asked to submit their:

Driving licence number
National Insurance number
Postcode

The passcode, which will be valid for a period of 72 hours - 21 days, from the point it is generated, must be presented and still be valid when picking up any rental vehicle.

Any drivers unable to obtain a passcode should call the DVLA Customer Contact Centre on 0300 083 0013 (Mon - Fri 9am - 5pm).

Alternatively, provided the driver brings their National Insurance number we can help them obtain the passcode by giving them access to ‘Share Driving Licence’ when picking up the vehicle.

For more information around the driving licence changes and guidance on using ‘Share Driving Licence’, drivers can visit:

https://www.gov.uk/government/news/driving-licence-changes.

A Web Cam photograph of drivers is required by the insurance underwriters, and will be taken at the time of rental. In keeping with privacy legislation the image will not be shared outside Green Motion or its insurer unless illegal activity is suspected.

All visitors to the UK must present a full valid licence, a Passport, ID showing home address and proof of entry/exit to the UK (plane/ferry tickets, e-tickets acceptable) must be produced if not a UK resident. Visitors to the UK will have their Passport and Driving Licence updated for authenticity by the ID Scan at participating locations.

UK licence holders who cannot prove return flight will be processed as a local hirer and will need to prove their address.
Due to insurance restrictions, licences issued in the following countries are not accepted. Please check with the renting branch prior to booking.

Afghanistan, Macedonia, Fiji, Sao, Tome and Principe
Albania, Madagascar, Gabon, Senegal
Algeria, Malawi, Gambia, Sierra Leone
Angola, Maldives, Georgia, Somalia
Armenia, Mali, Ghana, South Sudan
Aruba, Managua, Guatemala, Sri Lanka
Azerbaijan, Marshall Islands, Guinea, Sudan
Bangladesh, Mauritius, Guinea-Bussau, Suriname
Barbuda, Micronesia, Guyana, Swaziland
Benin, Moldova, Haiti, Syria, Bhutan, Mongolia, Indonesia, Taiwan
Burkina Faso, Morocco, Iran, Tajikstan
Burma, Mozambique, Iraq, Tanzania
Burundi, Namibia, Jamaica, Timor-Leste
Cambodia, Nauru, Jordan, Togo
Cameroon, Netherlands Antilles, Kazakhstan ,Tonga
Cape Verde, Nicaraqua, Kenya, Trinidad and Tobago
Central African Republic, Niger, Kiribati, Tunisia
Chad, Nigeria, Kosovo, Tuvalu
Comoros, North Korea, Kyrgyzstan, Uganda
Congo, Republic of the Pakistan, Laos, Uzbekistan
Cote d''lvoire, Palau, Lesotho, Vanuatu
Cuba, Palestinian Territories, Liberia, Yemen
Djibouti, Panama, Libya, Zambia
Dominica, Papau New Guinea, Macau, Zimbabwe
East Timor (see Timor-Leste), Philippines, North Korea, Turkmenistan
Equatorial, Guinea, Rwanda, Eritea, Saint Vincent & Grenadines, Ethiopia, Samoa, Democratic Republic of the Congo



ENDORSMENTS AND CONVICTIONS

You may be denied rental for reasons including, but not limited to the following:

Previous driving disqualifications
Pending prosecution or police enquiry
Convictions for offences relating to theft, fraud or dishonesty
Involved in an at-fault accident within the last 5 years
Involved in more than 1 accident in the last 3 years
Defective vision


DEPOSIT

DEPOSIT INFORMATION

The following deposit will be debited at the start of the rental (fuel and extras deposit might not be included in this amount) :

1A (MBMR), 1AA (MBAR), 1B (MCMR), 1BA (MCAR), 1C (MDMR), 1CC (MDAR),
1D (EDMR), 1D3 (ECMR), 1D3A (EBAR), 1DA (EDAR), 1DH (EDAH), 1E (CDMV),
1ELE (CDAE), 1F5 (MBMV), 1G (CDMR), 1G3 (CCMR), 1G3A (CBAR), 1J (CWMR),
1JA (CWAR), 1M (CDAR), 1MIN (IMMR), 1PX (CDMD), 1YX (EXAH), MNC (HDMR),
V2T, V3 (FKMR), V4 (OKMR), V5T (PKMR), 2C (SFMR), 2CA (IFAR),
1205.00GBP
1H (IDAH), 1K (SDMR), 1KA (SDAR), 1KAE (SWAR), 1KE (SWMR), 1KI (IDMR),
1KIA (IDAR),
1405.00GBP
1SOR (FFBD), 1SORM (FFMR), 2H (DGAH), 2HM (DGMH), 3A (SVAR), 3B (SVMR),
3D (FVMR), 3DA (FVAR), 3GB (SVMV), 5A (IMAD), 5B (IMMD), 2C (SFMR),
2CA (IFAR),
1705.00GBP
2AE (PDAE), 1BW (DDMR), 1KIS (IFMR), 1MA (DXAR), 1MS (DDMV), 1P (PDAR),
1PE (PWAR), 1PW (UWAR), 1QAS (SXMR), 2A (PDAR), 2CA (IFAR), 2CC (IFMR),
2D (CMMR), 2DA (CMAR), 2F (FFAR), 2G (CGMR), 2GA (CFAR), 2M (PDMD),
2P (PXAR), 2PU (FPMR), 3P (PFBR), 3PM (PFNR), 4P (DDMR), 4PA (DDAR),
5P (XDAR), 7PA (LFAR), 7PM (LFMR), 8A (PVAR), 8B (PVMR), 8GB (PVMR),
8PA (XFAR), 9A (LVAR), 9AMC (MVAD), 9M (LVMR), A4A (RWAD), CP1,
EV2B (SFAE), TT (PEMR), TTA (PEAR), XC6 (PWAD), XC6M (PFMD), V2 (SKMR),
V2A (SKAR),
2505.00GBP
V1 (CKMR), V1A, V6, 2505.00GBP

METHODS OF PAYMENT

Credit Cards should be valid for a mínimum of 3 month/s from the final day of hire.

Form of payment accepted: Mastercard credit card, Visa credit card

Form of payment NOT accepted: Cheques, Cash, American Express credit card, Diners Club credit card, Prepaid cards, Debit cards, Credit and Debit cards for electronic use only, Maestro, Cards not issued by a bank, Virtual cards, Visa electron

TAXES

Unless otherwise indicated all costs indicated in these terms and conditions are subject to local taxes and fees.


EXCESS AMOUNTS

The CDW (Collision Damage Waiver) and TP (Theft Protection) have an insurance excess.

1A (MBMR), 1AA (MBAR), 1B (MCMR), 1BA (MCAR), 1C (MDMR), 1CC (MDAR),
1D (EDMR), 1D3 (ECMR), 1D3A (EBAR), 1DA (EDAR), 1DH (EDAH), 1E (CDMV),
1ELE (CDAE), 1F5 (MBMV), 1G (CDMR), 1G3 (CCMR), 1G3A (CBAR), 1J (CWMR),
1JA (CWAR), 1M (CDAR), 1MIN (IMMR), 1PX (CDMD), 1YX (EXAH), MNC (HDMR),
V2T, V3 (FKMR), V4 (OKMR), V5T (PKMR),
1205.00GBP
1H (IDAH), 1K (SDMR), 1KA (SDAR), 1KAE (SWAR), 1KE (SWMR), 1KI (IDMR),
1KIA (IDAR),
1405.00GBP
1SOR (FFBD), 1SORM (FFMR), 2H (DGAH), 2HM (DGMH), 3A (SVAR), 3B (SVMR),
3D (FVMR), 3DA (FVAR), 3GB (SVMV), 5A (IMAD), 5B (IMMD), 2B (SFAR),
2C (SFMR),
1705.00GBP
2AE (PDAE), 1BW (DDMR), 1KIS (IFMR), 1MA (DXAR), 1MS (DDMV), 1P (PDAR),
1PE (PWAR), 1PW (UWAR), 1QAS (SXMR), 2A (PDAR), 2CA (IFAR), 2CC (IFMR),
2D (CMMR), 2DA (CMAR), 2F (FFAR), 2G (CGMR),  2GA, 2M (PDMD), 2P (PXAR),
2PU (FPMR), 3P (PFBR), 3PM (PFNR), 4P (DDMR), 4PA (DDAR), 5P (XDAR),
7PA (LFAR), 7PM (LFMR), 8A (PVAR), 8B (PVMR), 8GB (PVMR), 8PA (XFAR),
9A (LVAR), 9AMC (MVAD), 9M (LVMR), A4A (RWAD), CP1, EV2B (SFAE),
TT (PEMR), TTA (PEAR), XC6 (PWAD), XC6M (PFMD), V2 (SKMR), V2A (SKAR),
2505.00GBP



FUEL POLICY

THE FUEL POLICY IS

The fuel policy is like for like. The customer will need to return the vehicle with the same level of fuel, as when the vehicle was picked up.

Please make a note of the fuel level on the check-in document.
The client will be charged for the missing fuel and an additional refuelling fee.


AGE RESTRICTIONS

THE AGE RESTRICTIONS ARE

All charges exclude tax and local fees, unless otherwise stated.

The Minimum Age for drivers are:

AgeRangeCharge per dayMax charge per rental
EDAR, 1DA (EDAR), 1A (MBMR), 1B (MCMR), 1AA (MBAR), 1BA (MCAR),
1C (MDMR), 1CC (MDAR), 1D (EDMR), 1D3 (ECMR), 1D3A (EBAR), 1DA (EDAR),
1DH (EDAH), 1E (CDMV), 1ELE (CDAE), 1F5 (MBMV), 1G (CDMR), 1G3 (CCMR),
1G3A (CBAR), 1M (CDAR), 1MIN (IMMR), 1PX (CDMD), 1YX (EXAH), 2H (DGAH),
2HM (DGMH), MNC (HDMR), CDAD, MBMR, MBAR, MCMR, MCAR, MDMR, MDAR, EDMR,
ECMR, EBAR, EDAR, EDAH, CDAE, CDMR, CCMR, CBAR, CDAR, CMMR, CMAR, CGMR,
CGAR, DGAH, DGMH, CDAD,
2121-2450.00GBPN/A
IDAH, CWMR, CWAR, SDMR, SDAR, SWAR, SWMR, IDMR, IDAR, PDAR, LWAR, UWAR,
FFAR, FFMR, PCAR, PDAC, SFAR, SFMR, IFAR, IFMR, FFAR, PDMR, LDAR, FPMR,
FPAR, SVAR, SVMR, FVMR, FVAR, SVMV, PFAR, PFMR, DDMR, DDAR, IMAR, IMMR,
XDAR, LFAR, LFMR, PVAR, PVMR, PVMR, XFAR, LVAR, FVAD, LVMR, PHMD, SFAE,
CKMR, SKMR, SKAR, FKMR, OKMR, WKMR, PFAD, DDAC, DGAI, XFAD, CKMV, UDAC,
IDEA, DGAC, HDAE, NBAE, CKAR, IKAR, XKMR, RMAE, LVAR, CWMV, DDAV, DCAR,
SGAR, GVAR, JGAE, RGAE, 1H (IDAH), 1J (CWMR), 1JA (CWAR), 1K (SDMR),
1KA (SDAR), 1KAE (SWAR), 1KE (SWMR), 1KI (IDMR), 1KIA (IDAR), 1P (PDAR),
1PE (PWAR), 1PW (UWAR), 1SOR (FFBD), 1SORM (FFMR), 2A (PDAR), 2AE (PDAE),
2B (SFAR), 2C (SFMR), 2CA (IFAR), 2CC (IFMR), 2F (FFAR), 2M (PDMD),
2P (PXAR), 2PU (FPMR), 2PUA, 3A (SVAR), 3B (SVMR), 3D (FVMR), 3DA (FVAR),
3GB (SVMV), 3P (PFBR), 3PM (PFNR), 4P (DDMR), 4PA (DDAR), 5A (IMAD),
5B (IMMD), 5P (XDAR), 7PA (LFAR), 7PM (LFMR), 8A (PVAR), 8B (PVMR),
8PA (XFAR), 9A (LVAR), 9AMC (MVAD), 9M (LVMR), CP1, EV2B (SFAE),
V1 (CKMR), V2 (SKMR), V2A (SKAR), V3 (FKMR), V4 (OKMR), V5T (PKMR),
XC6 (PWAD), ID3, JI, RRS, V1R, P2C, KIE (IDAE), LC, DE, AE (NBAE), V1A,
V6, V6T (XKMR), VWB (RMAE), GMVT, CSWM (CWMV), 1BW (DDMR), JDA (DCAR),
RFA (SGAR), 3LA (GVAR), SGC (JGAE), SFC (RGAE),
250.00GBPN/A
XDAR, XFAR, XFAH, XCAE, GMSC, GMGC, GBB, TAYC, 300.00GBPN/A

The maximum age is
AgeRangeCharge per dayMax charge per rental
All Categories, 800.00GBPN/A


ADDITIONAL DRIVERS

ADDITIONAL DRIVER REQUIRMENTS ARE

All additional drivers must meet all rental requirements, accompany the main driver when picking the rental car up and sign the rental agreement.

Additional drivers must be a minimum 21 years old, the younger driver charges will also apply.

There is an additional driver charge of 16 GBP plus Vat per day, per additional driver.


DRIVING RESTRICTIONS

GENERAL RESTRICTIONS ARE

Driving the vehicle without prior consent outside of the hire country will invalidate the agreed insurance coverage.

CROSS BORDER/INTERNATIONAL ONE-WAYS

International one-way travel is NOT available. The vehicle insurance will be deemed void if vehicles are not returned to the agreed pick-up location.

Green motion vehicles can only be used on the UK mainland - including Scottish Islands, Isle of Wight and Isle of Man – without written permission to do otherwise. Any costs associated with customer misuse/not using the vehicle in a sympathetic fashion e.g mis-fuelling or clutch misuse  , in these islands will be the customer’s responsibility and customers should expect longer response times for warranty breakdown. Please ask counter staff about Roadside Assistance Plus.

NATIONAL ONE-WAY TRAVEL

For National one-way travel, we will confirm the availability and the price of this service once the reservation has been made and we have received a confirmation from the supplier.


GRACE PERIOD

THE GRACE PERIOD IS

The supplier establishes a grace period of 59 minutes from the indicated time in the reservation.

If the rental vehicle is NOT returned after the expected time, inclusive of the suppliers grace period. A full days rental will be charged to the customer.

IMPORTANT:
The client must scrupulously comply with the delivery and return times indicated in their reservation and on their voucher.
Although the number of rental days as well as their price are calculated based on 24-hour periods, some providers charge penalties or even additional days from the exact return time that appears in the reservation, without taking into account the period of 24 hours.
Flexible Autos will not make any refund / compensation for this reason.


EXTRAS

THE AVAILABLE EXTRAS ARE

No Extras Available

Optional Extras, are to be paid locally, they do not include local taxes and fee unless otherwise stated. Extras cannot be guaranteed and are subject to availability.

Baby seat: 13 GBP per day
Child booster seat: 13 GBP per day
GPS: 14 GBP per day
Unlimited mileage: 7.80 GBP per day


DELIVERY AND COLLECTION

DELIVERY AND COLLECTION AVAILABILITY

The delivery and collection service is NOT available.


OUT OF HOURS SERVICE

THE OUT OF HOURS SERVICE AVAILABILITY IS

The Out of Hour service is by request basis only. This service may not be available at all locations. There will be an extra charge of 36.00-75.00 GBP,plus Vat for picking up and dropping off the vehicle. In some cases airport/location fees may also be applied. All Out of Hours fees are to be pay locally.


CANCELLATIONS AND NO SHOWS

CANCELLATION AND NO SHOW POLICIES AND FEES

Cancellation policy and fees: Cancellations are generally free of charge up to 48hrs prior to collection. If your reservation is cancelled within 48 hours of your collection time, charges may apply. Please contact the Flexible Autos call centre to confirm any possible charges.
No show policy and fees: The booking will be considered a ''''No Show'''' for a number of reasons, but not limited to: failure to collect your rental car at the agreed booked time, if the main driver and any named drivers are unable to present the requested documentation, failure to present a valid driver’s licence, failure to provide a credit card with enough credit for the deposit, or are found to be incapable of driving the vehicle through, alcohol or drugs. A 100% cancellation fee will apply unless otherwise stated. No refunds are payable on cars returned early.


SUPPLIER/ROADSIDE ASSISTANCE

ROADSIDE ASSISTANCE INFORMATION

In case of a breakdown customers must stay with the car and contact the rental office for assistance. Telephone numbers are on the rental paperwork, please confirm at the time of pick-up of the rental vehicle.

In case of an accident, the customer must remain with the vehicle, inform the Lessor of the event and complete a police report at the time of the incident.

In case of theft of the vehicle or vehicle equipment customers must contact the rental office and make a report to the police.


EXTRA INFORMATION AND COSTS

RENTAL EXTENSION

If, once at the destination, the client needs to extend their rental, they should contact the supplier directly, as neither their travel agency nor Flexible Autos are authorized to process extensions with this supplier.

When you call, the supplier will inform you if the extension is possible and whether or not you must come to the office in person, as the procedure varies from office to office.

DELAYED OR DIVERTED FLIGHTS

Reservations will be held for 4 hour(s) from the specified reservation, during the business open hours time, after which they will be classed as a no-show. If a customer arrives after this time then a vehicle is not assured. We will do everything possible to provide a vehicle. This may include offering a different vehicle and rates may be different to the original booking. Flight numbers provided are for informational purposes only. It is the responsibility of the customer to inform the location of any delays

Please note if you are picking vehicle up from an Airport location, you must supply the correct flight details.

Failure to supply correct flight details may lead to nobody waiting at a rental counter to meet you.

No refund shall be given in the event incorrect flight details where given.

If your flight number changes or you are delayed please contact Rental Agent directly as we can not get Agents to extend their hours.

Rental Agent details are on your voucher.

If you are taking multiple flights to the location please ensure that you provide details of the last leg of the flight.

CONGESTION CHARGES

There are some cities in the UK, for example London and Durham, that charge congestion fees for driving in and through them. The customer is responsible for checking the congestion terms and is liable for the payment of such fees: https://tfl.gov.uk/modes/driving/congestion-charge
This must be booked locally to the supplier. In case of non or late payment, any fine and additional fees will be charged to the customer''s credit card.

VEHICLE MONITORING SYSTEM

Some of our vehicles contain tracking devices which will be used in accordance with our data protection policy.

PETS ON BOARD

Pets can only be transported in the vehicle kept in a carrier. The vehicle must be cleaned before return. If a customer is found not to have done so, a cleaning fee will be charged. Please inform the supplier at the time of booking

RENTAL DURATION

Rental periods cannot exceed 90 days


WHAT''S NOT INCLUDED

WHAT''S NOT INCLUDED IN THE BOOKING COSTS

Additional Cost such as: Towing charges. Fines. Administrative expenses for fines. Traffic congestion charges and penalties. Administrative expenses for damages. Expenses for loss of use. Toll. Extra cleaning. Special services and any other concept not included in the section of what is included.

One Way Rentals

Delivery and Collection Fees (Paid locally)

Premium Roadside Assistance

Optional Extras (Paid Locally)

Special/Additional Cleaning

Toll Charges

Tow Charges

Please read the Terms and Conditions of your vehicle hire carefully before signing for the rental vehicle.

Please note, not all supplier excess waivers cover the following, unless otherwise stated in the excess waiver packages: damage to wheels, tyres, hubcaps, locks, windows, side and rear-view mirrors, undercarriage of the vehicle, suspension, damage to clutch, damage to exterior paintwork. Any damage and loss incurred not arising from general use.

If there is an option extra and service you do not want, you must ask for the removal of the item before signing the contract. Any option extra and service that is accepted with the customer’s signature will be charged to your credit card and Flexible Autos you will not be able to reimburse it later.

DRIVER NEGLIGENCE

Driver negligence''s and deliberate damage/loss, are not covered by the suppliers insurance waivers, and will incur additional costs and administration charges, if the customer has been found to have acted against the terms and conditions of the rental agreement:

Dropping the rental vehicle off at a supplier office, other than agreed in the rental agreement.

Abandoning the vehicle.

All costs derived from the use of the incorrect and/or lack of petrol.

The supplier is not to be held liable for items stolen, forgotten or lost inside the vehicle. It is recommended having these items covered through personal travel cover.

The loss/damage of the vehicle documents and/or keys.

It is not permitted to remove the vehicles seats.

If the driver is found to be under the influence of alcohol or drugs, and/or found using their cellular phone at the time of the accident.

Driving the vehicle when tired and not feeling well.

The use not permitted includes and is not limited to the following cases mentioned by way of example: Pushing or towing another vehicle.

Driving in areas not suited to public transport, such as beaches, race tracks, forestry roads, back roads, dirt roads and very poorly paved roads that could cause damage to the underside of the vehicle.

Driving the vehicle in restricted areas, and more specifically on airport roads and other roads for aeronautical and/or military use.

Negligent behaviour when the vehicle’s indicators show an alert that customer’s state are known to them when they sign the agreement.

Transport of goods or animals and, in particular, substances that are hazardous, inflammable and/or poisonous for the vehicle and its occupants.

The transport of individuals or goods for which the customers receive direct or indirect payment.

Using the vehicle for unlawful activities, reckless driving, sub-leasing the vehicle, giving driving lesson, or teaching special driving technics.

Transporting a number of passengers and amount of luggage not authorised for the vehicle concerned.

Manipulation of the speedometer. Customers must report any malfunction of the speedometer to the supplier immediately.

Transport of luggage or any other item on the vehicle’s roof, even when an adequate luggage rack is used for the purpose.

Damage to the vehicle caused by leaving tempting items in plain sight inside the vehicle.

Dirtying the inside of the vehicle beyond what would be expected from reasonable and careful use.

Driving against the traffic regulations.

The vehicle is driven by a person who is not authorised to do so in the agreement, as either a customer and/or a supplementary driver.

Continued use of the vehicle after the rental period has ended.


DISCLAIMER

TERMS AND CONDITION AMENDMENTS

Flexible Autos makes every effort to ensure that all the information provided is correct at the time of booking. The terms and conditions presented in the rental voucher are reviewed and updated by the supplier on a regular basis. Flexible cars are not responsible for the updates if made after the booking has been made.

The supplier has the right to refuse to serve the vehicle if he considers that the driver is displaying inappropriate behaviour or suspects that the driver might be under the influence of alcohol or drugs.
The supplier has also the right to refuse to serve the vehicle if the driver intends to use the vehicle commercially rather than for holiday purposes (except for cargo vans).