SIXT - United StatesREQUIRED RENTAL DOCUMENTSTHE REQUIRED DOCUMENTS AREWhen collecting the vehicle, both the main driver and additional drivers must present a valid Driving Licence with a photocard and a valid Passport. A driving licence must be presented in legible Roman letters. An International Driving Permit (IDP) will be required if the driving licence is written in characters different to those of the renting country.
It is the drivers responsibility to ensure that they have the appropriate licence. Please check with the embassy or consulate in advance.
A credit card in the name of the main driver is required, with sufficient funds for both the security deposit and for any service or extras requested locally. The card (either credit or debit depending on the destination/supplier) must display the 16 numbers and show the expiry date. The PIN code will be required. LICENCE REQUIREMENTSDriving Licences must be held for a minimum of 1 years. ADDITIONAL REQUIREMENTSCustomers cannot be residents of the United States or Canada
Customers must hold a non-US/Canadian issued driving licence and passport must also present an international driver’s permit, a permanent resident’s card or visa issued outside of US/Canada, failure to do so will result in the renter being refused the international inbound rates at the counter.
It is important that customers check with the appropriate Department of Motor Vehicles in the States or Provinces in which they intend to travel to ensure compliance with their various licencing laws.
DEPOSITDEPOSIT INFORMATIONThe following deposit will be debited at the start of the rental (fuel and extras deposit might not be included in this amount) :
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| SSAR, CCAR, CCAZ, CTAR, CTAZ, DCAZ, ECAR, FCAR, ICAR, ICAZ, IFAR, ITAZ, JFAR, MVAH, MVAR, PPAR, RFAR, SCAR, SFAR, SPAR, STAR, PCAR, PFAR, PSAR, CFAR | | 200.00 | | USD | |
| WCAR, WFAR, WFAZ, XCAH, XCAM, XCAR, XFAR, XFAH, XFAZ, XFAC, XFQR, XTAJ, XTAN, FFAR, GFAR, LCAR, LFAR, LSAR, LTAR | | 500.00 | | USD | |
| XCAE, XDAE, XDAL, XDAN, XDAR, XFAE, XFAL, XFAN, XFAP, XFAW, XFAX, XJAL, XJAN, XJAX, XLAE, XLAR, XNAX, XSAJ, XSAM, XSAN, XSAR, XSAX, XTAM, XTAP, XTAR, XTAW, XTAX, XZAN | | 2500.00 | | USD | |
The deposit will be refunded on return, any fluctuation of currency exchange is not the responsibility of the supplier or flexible autos. METHODS OF PAYMENTThe lead driver must have a credit card in their name. The deposit will be taken from the card as well as, the cost of a full tank of fuel and any additional charges. Form of payment accepted: American Express credit card, Diners Club credit card, Mastercard credit card, Visa credit card, Mastercard Debit cards (*), Visa Debit cards (*) Form of payment NOT accepted: Cheques, Cash, Prepaid cards, Credit and Debit cards for electronic use only, Maestro, Cards not issued by a bank, Virtual cards, Visa electron Please note, that payments with credit card may require the PIN of the credit card. *Debit cards are accepted at all SIXT airport locations when the following requirements are met:
- Renter presents a booked return flight, train, or bus ticket under their name matching the return date of the SIXT rental and made at least 24 hours prior to pick-up, and
- Vehicle category driven is NOT an L***, X***, FF**, GF** or Sports and Luxury vehicle
Renters must present two current (not expired or overdue) utility or cable bills, a lease agreement, or credit card statement from the pick-up state that matches the name and address on the driver''s license of the renter
In Texas, Colorado and Illinois. In addition, debit cards are only accepted at these locations for rentals with vehicle categories up to Midsize SUV. The rental location may also perform a credit check or require additional qualifications in accordance with local policy to determine whether the renter qualifies for a rental on a higher-end vehicle.
TAXESUnless otherwise indicated all costs indicated in these terms and conditions are subject to local taxes and fees.
EXCESS AMOUNTS There is no insurance excess. Theft or Damage caused by negligence is not covered.
AGE RESTRICTIONSTHE AGE RESTRICTIONS AREThe Minimum Age for drivers are:
| | Age | | Range | | Charge per day | | Max charge per rental | |
| ECAR, CCAR, CCAZ, ICAR, ICAZ, SCAR, FCAR, CFAR, CFAE, IFAR, IFAH, IFAE, MVAR | | 21 | | 21-24 | | 37.00 | | USD | | 616.00 | | USD | |
| SCAR, SPAR, FFAR, PCAR, PSAR, LCAR, LSAR, WCAR, XCAR, XDAR, XSAM, CTAR, CTAZ, ITAZ, STAR, LTAR, XTAN, XTAM, SFAR, JFAR, RFAR, GFAR, PFAR, LFAR, LFAE, XFAR, WFAR, XTAJ, XZAN, XJAN, XFAN, PPAR, XFAZ, WFAZ, XSAJ, XSAX | | 25 | | | | 0.00 | | USD | | N/A | | | |
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| For the following locations; New York the details are: | |
| ECAR, CCAR, CCAZ, ICAR, ICAZ, SCAR, FCAR, CFAR, CFAE, IFAR, IFAH, IFAE, MVAR | | 18 | | 18-24 | | 61.00 | | USD | | 1008.19 | | | |
| SCAR, FFAR, PCAR, PSAR, LCAR, LSAR, WCAR, XCAR, XDAR, XSAM, CTAR, CTAZ, ITAZ, STAR, LTAR, XTAN, XTAM, SFAR, JFAR, RFAR, GFAR, PFAR, LFAR, LFAE, XFAR, WFAR, XTAJ, XZAN, XJAN, XFAN, SPAR, PPAR, XFAZ, WFAZ, XSAJ, XSAX | | 25 | | | | 0.00 | | USD | | N/A | | | |
ADDITIONAL DRIVERSADDITIONAL DRIVER REQUIRMENTS AREAll additional drivers must meet all rental requirements, accompany the main driver when picking the rental car up and sign the rental agreement. Additional drivers have a local charge of 15 USD per day plus local taxes with a maximum charge of 255 USD per rental plus local taxes.
DRIVING RESTRICTIONSGENERAL RESTRICTIONS AREDriving the vehicle without prior consent outside of the hire country will invalidate the agreed insurance coverage. CROSS BORDER/INTERNATIONAL ONE-WAYSCars may only be used in the state of pick-up and the surrounding geographical area, although if you have a reservation for a one-way rental to return the vehicle in any further state, this territorial restrictions do not apply Vehicles rented at most SIXT location in the contiguous United States may be driven throughout the contiguous states.
Vehicles picked up in Springfield, MA or West Haven, CT may be driven within the states of Connecticut, Massachusetts, Maine, New Hampshire, New Jersey, New York, Rhode Island, and Vermont. Travel to other states will be subject to additional charges.
Renters picking up in the United States and wishing to drive their SIXT vehicle in Canada must abide by the following geographical restrictions.
If the vehicle is picked up in: Arizona (AZ), California (CA), Colorado (CO), Nevada, (NV), Oregon (OR), Utah (UT), and Washington (WA) , the vehicle may only be driven in: the province of British Columbia
If the vehicle is picked up in: Illinois (IL), Maryland (MD), Massachusetts (MA), Minnesota (MN), New Jersey (NJ), New York (NY), Pennsylvania (PA), ) Wisconsin (WI) and Virginia (VA) the vehicle may only be driven in: the provinces of Ontario, Quebec, and New Brunswick.
Renters picking up in the United States may NOT drive their SIXT vehicle to, through, or within Mexico. NATIONAL ONE-WAY TRAVELFor National one-way travel, we will confirm the availability and the price of this service once the reservation has been made and we have received a confirmation from the supplier.
GRACE PERIODTHE GRACE PERIOD ISThere is no grace period.
EXTRASTHE AVAILABLE EXTRAS ARE| Booster Seat (15-36 kg aprox) | | 14.00 USD Per Day | | Max charge 140.00 USD | | GPS Unit | | 19.00 USD Per Day | | maximum charge 132.93 USD/week 199.99 USD/month | | Baby Seat (approx. up to 9kg) | | 14.00 USD Per Day | | Max charge 140.00 | | Child Seat (9-18 kg aprox) | | 14.00 USD Per Day | | Max charge 140.00 USD |
DELIVERY AND COLLECTION DELIVERY AND COLLECTION AVAILABILITYThe delivery and collection service is NOT available. Deliveries and collections are only available from the local rental station and are subject to a fee.
OUT OF HOURS SERVICETHE OUT OF HOURS SERVICE AVAILABILITY ISThe Out of Hours service is NOT available when picking up your rental vehicle.
CANCELLATIONS AND NO SHOWSCANCELLATION AND NO SHOW POLICIES AND FEES| Cancellation policy and fees: Cancellations are generally free of charge up to 48hrs prior to collection. If your reservation is cancelled within 48 hours of your collection time, charges may apply. Please contact the Flexible Autos call centre to confirm any possible charges. | | No show policy and fees: The booking will be considered a ''''No Show'''' for a number of reasons, but not limited to: failure to collect your rental car at the agreed booked time, if the main driver and any named drivers are unable to present the requested documentation, failure to present a valid driver’s licence, failure to provide a credit card with enough credit for the deposit, or are found to be incapable of driving the vehicle through, alcohol or drugs. A 100% cancellation fee will apply unless otherwise stated. No refunds are payable on cars returned early. |
SUPPLIER/ROADSIDE ASSISTANCEROADSIDE ASSISTANCE INFORMATION In case of a breakdown customers must stay with the car and contact the rental office for assistance. Telephone numbers are on the rental paperwork, please confirm at the time of pick-up of the rental vehicle. In case of an accident, the customer must remain with the vehicle, and complete a police report at the time of the incident. In case of theft of the vehicle or vehicle equipment customers must contact the rental office and make a report to the police. Additional roadside protection is available, and is an extended breakdown protection during the rental. The cover protects you at home and abroad against high service and repair costs for the following incidents caused by you: key locked in vehicle, breaking caused by lack of fuel, assistance with starting necessitated by flat battery, loss of key and vehicle stuck.
All services may only be ordered by a direct claim with the suppliers 24-hour Roadside Assistance. They shall also determine the type and extent of service required to ensure the renter stays mobile. If any damage to the rental vehicle occurs which is not covered by the supplier within the scope of the Roadside Protection, the customer is liable for such damage.
There is an Assistance Plus Option of 10.49 USD per day.
EXTRA INFORMATION AND COSTSTOLL CHARGESThere is the option to purchase the use of a toll meter. Please be aware that some tolls may not accept cash as a method of payment. If you choose not to purchase one of our Toll Products, and use an automated express/toll lane without a personal transponder, you will pay us our administrative fee of $14.99 per day (max charge 90.00 USD), plus the applicable toll fee, for each time you use an automated express/toll lane during your rental without a personal transponder (or other method of payment). To avoid toll violations and associated fines, fees, and taxes (and our administrative fees for processing violations and citations), you must pay all tolls with a personal transponder; use only cash lanes and pay cash; plan a route to avoid tolls; or consult local authorities for other payment methods.
For your convenience, Sixt offers the below optional toll products:
(1) Express Toll Unlimited (Price and availability vary by state)
You can purchase our optional Express Toll Unlimited which offers unlimited use of automated toll lanes. Our toll service does not cover toll roads that only accept cash.
(2) General Toll Service (Only Northeast US, price and availability vary by state)
If you choose to use our transponder, you will be billed for all tolls at the highest prevailing undiscounted rate, plus a set fee for each day of the rental.You may purchase this service at the time of rental or by calling 1-(888)-749-8227 to add Toll Service during your rental. If you DO NOT wish to use our transponders, DO NOT open the Vehicle''s transponder box.
Our Express Toll Service offers unlimited use of all automated toll lanes within select states for a daily prepaid rate:
Arizona, California, Colorado, Georgia, Illinois, Minnesota, Missouri, Nevada, North Carolina, Oregon, Tennessee, Washington, New Mexico, Utah: 13.00 USD per day
South Florida 14.00 per day. Max. price 249.00
Central Florida, Texas 14.00 per day. Max. price 290.00
Massachusetts 16.00 per day. Max price 320.00
District of Columbia, Maryland, Pennsylvania, Virginia, 23.00 per day. Max price 440.00
New Jersey 34.00 per day.
New York 35.00 per day.
In Conneticut and Massachusetts our optional EZ Toll Pass is available for a daily prepaid rate of USD 5.00 /day with a maximum charge of USD 45.00/month. With the rental of the EZ Toll Pass you only pay the actual tolls.
WINTER COVERRental vehicles in the U.S. are equipped with all-weather/all-season tires. Snow tires and Snow chains are not available at any location.
RENTAL EXTENSIONPlease note that it may not always be possible to extend the hire. When the rental branch agrees to extend the hire, the rental will be charged at the prevailing rate which may be higher or lower than the original booking rate.
Rental extension must be requested direclty to the rental branch
If, once at the destination, the client needs to extend their rental, they should contact the supplier directly, as neither their travel agency nor Flexible Autos are authorized to process extensions with this supplier.
When you call, the supplier will inform you if the extension is possible and whether or not you must come to the office in person, as the procedure varies from office to office. DELAYED OR DIVERTED FLIGHTSThe customer will have to claim a refund from the Airline Company, where a flight is delayed. Reservations will be held for 1 hour(s) from the specified reservation, during the business open hours time, after which they will be classed as a no-show. If a customer arrives after this time then a vehicle is not assured. We will do everything possible to provide a vehicle. This may include offering a different vehicle and rates may be different to the original booking. Flight numbers provided are for informational purposes only. It is the responsibility of the customer to inform the location of any delays Please inform the supplier of your flight number/details. RENTAL DURATIONThe rental maximum days is 28 days. A reservation can be made for up to 365 days. Reservations of over 28 days will be processed in 28-day increments until the entire length of the reservation is fulfilled. The first rental agreement will be provided to the customer at the branch at check-out. Subsequent rental agreements will be created remotely and sent to the customer via email. The customer must review, electronically sign, and provide the vehicle''s current mileage for each subsequent rental agreement.
WHAT''S NOT INCLUDEDWHAT''S NOT INCLUDED IN THE BOOKING COSTSAdditional Cost such as: Towing charges. Fines. Administrative expenses for fines. Traffic congestion charges and penalties. Administrative expenses for damages. Expenses for loss of use. Toll. Extra cleaning. Special services and any other concept not included in the section of what is included. Please read the Terms and Conditions of your vehicle hire carefully before signing for the rental vehicle.
Please note, not all supplier excess waivers cover the following, unless otherwise stated in the excess waiver packages: damage to wheels, tyres, hubcaps, locks, windows, side and rear-view mirrors, undercarriage of the vehicle, suspension, damage to clutch, damage to exterior paintwork. Any damage and loss incurred not arising from general use.
If there is an option extra and service you do not want, you must ask for the removal of the item before signing the contract. Any option extra and service that is accepted with the customer’s signature will be charged to your credit card and Flexible Autos you will not be able to reimburse it later. DRIVER NEGLIGENCEDriver negligence''s and deliberate damage/loss, are not covered by the suppliers insurance waivers, and will incur additional costs and administration charges, if the customer has been found to have acted against the terms and conditions of the rental agreement:
Dropping the rental vehicle off at a supplier office, other than agreed in the rental agreement.
Abandoning the vehicle.
All costs derived from the use of the incorrect and/or lack of petrol.
The supplier is not to be held liable for items stolen, forgotten or lost inside the vehicle. It is recommended having these items covered through personal travel cover.
The loss/damage of the vehicle documents and/or keys.
It is not permitted to remove the vehicles seats.
If the driver is found to be under the influence of alcohol or drugs, and/or found using their cellular phone at the time of the accident.
Driving the vehicle when tired and not feeling well.
The use not permitted includes and is not limited to the following cases mentioned by way of example: Pushing or towing another vehicle.
Driving in areas not suited to public transport, such as beaches, race tracks, forestry roads, back roads, dirt roads and very poorly paved roads that could cause damage to the underside of the vehicle.
Driving the vehicle in restricted areas, and more specifically on airport roads and other roads for aeronautical and/or military use.
Negligent behaviour when the vehicle’s indicators show an alert that customer’s state are known to them when they sign the agreement.
Transport of goods or animals and, in particular, substances that are hazardous, inflammable and/or poisonous for the vehicle and its occupants.
The transport of individuals or goods for which the customers receive direct or indirect payment.
Using the vehicle for unlawful activities, reckless driving, sub-leasing the vehicle, giving driving lesson, or teaching special driving technics.
Transporting a number of passengers and amount of luggage not authorised for the vehicle concerned.
Manipulation of the speedometer. Customers must report any malfunction of the speedometer to the supplier immediately.
Transport of luggage or any other item on the vehicle’s roof, even when an adequate luggage rack is used for the purpose.
Damage to the vehicle caused by leaving tempting items in plain sight inside the vehicle.
Dirtying the inside of the vehicle beyond what would be expected from reasonable and careful use.
Driving against the traffic regulations.
The vehicle is driven by a person who is not authorised to do so in the agreement, as either a customer and/or a supplementary driver.
Continued use of the vehicle after the rental period has ended.
DISCLAIMERTERMS AND CONDITION AMENDMENTSFlexible Autos makes every effort to ensure that all the information provided is correct at the time of booking. The terms and conditions presented in the rental voucher are reviewed and updated by the supplier on a regular basis. Flexible cars are not responsible for the updates if made after the booking has been made.
The supplier has the right to refuse to serve the vehicle if he considers that the driver is displaying inappropriate behaviour or suspects that the driver might be under the influence of alcohol or drugs.
The supplier has also the right to refuse to serve the vehicle if the driver intends to use the vehicle commercially rather than for holiday purposes (except for cargo vans).
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