AVIS - United States
REQUIRED RENTAL DOCUMENTS
THE REQUIRED DOCUMENTS ARE
When collecting the vehicle, both the main driver and additional drivers must present a valid Driving Licence with a photocard and a valid Passport.
A driving licence must be presented in legible Roman letters.
An International Driving Permit (IDP) will be required if the driving licence is written in characters different to those of the renting country.
It is the drivers responsibility to ensure that they have the appropriate licence. Please check with the embassy or consulate in advance.
A credit card in the name of the main driver is required, with sufficient funds for both the security deposit and for any service or extras requested locally. The Credit card must be in the full name and surname of the driver and display the 16 numbers. The PIN code will be required.
Driving Licences must be held for a minimum of 1 years.
Customers will be required to present their return airline ticket.
Customers cannot be residents of the United States or Canada
Customers must hold a non-US/Canadian issued driving licence and passport must also present an international driver’s permit, a permanent resident’s card or visa issued outside of US/Canada, failure to do so will result in the renter being refused the international inbound rates at the counter.
It is important that customers check with the appropriate Department of Motor Vehicles in the States or Provinces in which they intend to travel to ensure compliance with their various licencing laws.
The following deposit will be debited at the start of the rental:
In addition to the car rental security deposit, clients may be required to leave a deposit for fuel and/or extras contracted locally.
METHODS OF PAYMENT
Form of payment accepted: American Express credit card, Diners Club credit card, Mastercard credit card, Visa credit card
Form of payment NOT accepted: Cheques, Cash, Prepaid cards, Debit cards, Credit and Debit cards for electronic use only, Maestro, Cards not issued by a bank, Solo, Visa electron
Unless otherwise indicated all costs indicated in these terms and conditions are subject to local taxes and fees.
There is no insurance excess (but not covered: damage to underneath, inside, loss of keys, negligence)
THE AGE RESTRICTIONS ARE
The Minimum Age for drivers are:
|Age||Range||Charge per day||Max charge per rental|
|ECAR, CCAR, ICAR, SCAR, IFAR, SFAR||21||21-24||27.00||USD||N/A|
|RFAR, FCAR, PCAR, LCAR, STAR, PFAR, FVAR, FFAR, MVAR||25||0.00||USD||N/A|
|For the following locations; Michigan the details are:|
|ECAR, CCAR, ICAR, SCAR, IFAR, SFAR||18||18-20||41.00||USD||N/A|
|ECAR, CCAR, ICAR, SCAR, IFAR, SFAR||21||21-24||28.00||USD||N/A|
|For the following locations; New York the details are:|
|ECAR, CCAR, ICAR, SCAR, IFAR, SFAR||18||18-20||84.00||USD||N/A|
|ECAR, CCAR, ICAR, SCAR, IFAR, SFAR||21||21-24||35.00||USD||N/A|
There is no maximum age limit (Subject to the driving licence expiration and licence requirements)
ADDITIONAL DRIVER REQUIRMENTS ARE
All additional drivers must meet all rental requirements, accompany the main driver when picking the rental car up and sign the rental agreement.
Additional drivers have a local charge of 13 USD per day plus local taxes with a maximum charge of 65 USD per rental plus local taxes.
All additional drivers must be over 25 years of age.
GENERAL RESTRICTIONS ARE
Driving the vehicle without prior consent outside of the hire country will invalidate the agreed insurance coverage.
CROSS BORDER/INTERNATIONAL ONE-WAYS
The vehicles may be taken into the following countries: Canada, United States
The driver can take the vehicle cross border providing he has informed the rental desk prior to departure. There is no extra fee for cross border travel
Please Note: Cross border travel must be requested prior to collection of the vehicle.
Driving into Mexico is only allowed from certain locations in California, Arizona, New Mexico and Texas, and with certain car categories only. Please contact us.
NATIONAL ONE-WAY TRAVEL
For National one-way travel, we will confirm the availability and the price of this service once the reservation has been made and we have received a confirmation from the supplier.
The ferry service is an on-request service, and is only permitted with written permission from the supplier.
THE GRACE PERIOD IS
The client must scrupulously comply with the delivery and return times indicated in his reservation and on his voucher.
Although the number of rental days as well as their price are calculated based on 24-hour periods, some providers charge penalties or even additional days from the exact return time that appears in the reservation, without taking into account the period of 24 hours.
Flexible Autos will not make any refund / compensation for this reason.
The supplier establishes a grace period of 29 minutes from the indicated time in the reservation.
THE AVAILABLE EXTRAS ARE
|Baby Seat (0-9 kg)||13.00 USD Per Day|
|Booster seat (18-36 kg)||13.00 USD Per Day|
|Child seat (9-18 kg)||13.00 USD Per Day|
|GPS Unit||16.99 USD Per Day|
DELIVERY AND COLLECTION
DELIVERY AND COLLECTION AVAILABILITY
The delivery and collection service is NOT available.
OUT OF HOURS SERVICE
THE OUT OF HOURS SERVICE AVAILABILITY IS
The Out of Hours service is an on request service and may not be available at all locations. This service may incur additional charges, such as: Out of Hours pick-up/drop-off fee, airport/location fees and taxes.
CANCELLATIONS AND NO SHOWS
CANCELLATION AND NO SHOW POLICIES AND FEES
|No show policy and fees: The booking will be considered a ''''No Show'''' for a number of reasons, but not limited to: failure to collect your rental car at the agreed booked time, if the main driver and any named drivers are unable to present the requested documentation, failure to present a valid driver’s licence, failure to provide a credit card with enough credit for the deposit, or are found to be incapable of driving the vehicle through, alcohol or drugs. A 100% cancellation fee will apply unless otherwise stated. No refunds are payable on cars returned early.|
|Cancellation policy and fees: Cancellations are generally free of charge up to 48hrs prior to collection. If your reservation is cancelled within 48 hours of your collection time, charges may apply. Please contact the Flexible Autos call centre to confirm any possible charges.|
ROADSIDE ASSISTANCE INFORMATION
In case of a breakdown customers must stay with the car and contact the rental office for assistance. Telephone numbers are on the rental paperwork, please confirm at the time of pick-up of the rental vehicle.
In case of an accident, the customer must remain with the vehicle, and complete a police report at the time of the incident.
In case of theft of the vehicle or vehicle equipment customers must contact the rental office and make a report to the police.
EXTRA INFORMATION AND COSTS
There is the option to purchase the use of a toll meter.
e-Toll (Standard): e-Toll service fee of $5.95 up to a maximum amount of $29.75 per rental period (not to exceed 30 days). In addition, you will have to pay all tolls incurred. Avis also offers e-Toll Unlimited, which includes the cost of tolls. If you choose e-Toll Unlimited, you''ll pay daily flat fee of $10.99 - $25.99, depending on checkout location, for each day of the rental period, regardless of whether or not you incur any tolls, up to a maximum of $54.95 - $129.95 per week. e-Toll Unlimited must be selected at the time you reserve or check out your vehicle.
Please note that it may not always be possible to extend the hire. When the rental branch agrees to extend the hire, the rental will be charged at the prevailing rate which may be higher or lower than the original booking rate.
Rental extension must be requested direclty to the rental branch
DELAYED OR DIVERTED FLIGHTS
The customer will have to claim a refund from the Airline Company, where a flight is delayed.
If there is a delay in the flight, the customer must inform the office concerned as soon as possible, so that the customer maybe picked up, this will incur an out of hours handling fee. A flight number must be provided.
PETS ON BOARD
Pets can only be transported in the vehicle kept in a carrier. The vehicle must be cleaned before return. If a customer is found not to have done so, a cleaning fee will be charged. Please inform the supplier at the time of booking
The rental maximum days is 30 days
There is no refund for unused days.
WHAT''S NOT INCLUDED
WHAT''S NOT INCLUDED IN THE BOOKING COSTS
Additional Cost such as: Towing charges. Fines. Administrative expenses for fines. Traffic congestion charges and penalties. Administrative expenses for damages. Expenses for loss of use. Toll. Extra cleaning. Special services and any other concept not included in the section of what is included.
Please read the Terms and Conditions of your vehicle hire carefully before signing for the rental vehicle.
Please note, not all supplier excess waivers cover the following, unless otherwise stated in the excess waiver packages: damage to wheels, tyres, hubcaps, locks, windows, side and rear-view mirrors, undercarriage of the vehicle, suspension, damage to clutch, damage to exterior paintwork. Any damage and loss incurred not arising from general use.
If there is an option extra and service you do not want, you must ask for the removal of the item before signing the contract. Any option extra and service that is accepted with the customer’s signature will be charged to your credit card and Flexible Autos you will not be able to reimburse it later.
Driver negligence''s and deliberate damage/loss, are not covered by the suppliers insurance waivers, and will incur additional costs and administration charges, if the customer has been found to have acted against the terms and conditions of the rental agreement:
Dropping the rental vehicle off at a supplier office, other than agreed in the rental agreement.
Abandoning the vehicle.
All costs derived from the use of the incorrect and/or lack of petrol.
The supplier is not to be held liable for items stolen, forgotten or lost inside the vehicle. It is recommended having these items covered through personal travel cover.
The loss/damage of the vehicle documents and/or keys.
It is not permitted to remove the vehicles seats.
If the driver is found to be under the influence of alcohol or drugs, and/or found using their cellular phone at the time of the accident.
Driving the vehicle when tired and not feeling well.
The use not permitted includes and is not limited to the following cases mentioned by way of example: Pushing or towing another vehicle.
Driving in areas not suited to public transport, such as beaches, race tracks, forestry roads, back roads, dirt roads and very poorly paved roads that could cause damage to the underside of the vehicle.
Driving the vehicle in restricted areas, and more specifically on airport roads and other roads for aeronautical and/or military use.
Negligent behaviour when the vehicle’s indicators show an alert that customer’s state are known to them when they sign the agreement.
Transport of goods or animals and, in particular, substances that are hazardous, inflammable and/or poisonous for the vehicle and its occupants.
The transport of individuals or goods for which the customers receive direct or indirect payment.
Using the vehicle for unlawful activities, reckless driving, sub-leasing the vehicle, giving driving lesson, or teaching special driving technics.
Transporting a number of passengers and amount of luggage not authorised for the vehicle concerned.
Manipulation of the speedometer. Customers must report any malfunction of the speedometer to the supplier immediately.
Transport of luggage or any other item on the vehicle’s roof, even when an adequate luggage rack is used for the purpose.
Damage to the vehicle caused by leaving tempting items in plain sight inside the vehicle.
Dirtying the inside of the vehicle beyond what would be expected from reasonable and careful use.
Driving against the traffic regulations.
The vehicle is driven by a person who is not authorised to do so in the agreement, as either a customer and/or a supplementary driver.
Continued use of the vehicle after the rental period has ended.
TERMS AND CONDITION AMENDMENTS
Flexible Autos makes every effort to ensure that all the information provided is correct at the time of booking. The terms and conditions presented in the rental voucher are reviewed and updated by the supplier on a regular basis. Flexible cars are not responsible for the updates if made after the booking has been made.