Drivalia Italy - ItalyREQUIRED RENTAL DOCUMENTSTHE REQUIRED DOCUMENTS AREWhen collecting the vehicle, both the main driver and additional drivers must present a valid Driving Licence with a photocard and a valid Passport. A driving licence must be presented in legible Roman letters. A credit card in the name of the main driver is required, with sufficient funds for both the security deposit and for any service or extras requested locally. The card (either credit or debit depending on the destination/supplier) must display the 16 numbers and show the expiry date. The PIN code will be required. The Flexible Autos voucher is required when picking up your rental car. Non UE citizens have to show a valid passport, a national AND International driving licence IMPORTANT: It is the drivers responsibility to ensure that they have the appropriate licence. Please check with the embassy or consulate in advance. Exception: UK driving licences do not need an International Driving Permit, unless the driver has either a paper driving licence or a licence issued in Gibraltar, Guernsey, Jersey or the Isle of Man. LICENCE REQUIREMENTSDriving Licences must be held for a minimum of 1 years. ADDITIONAL REQUIREMENTSAll Italian citizens need to provide a valid Italian fiscal code card when picking up rental vehicle. DEPOSITDEPOSIT INFORMATIONThe following deposit will be debited at the start of the rental (fuel and extras deposit might not be included in this amount) : METHODS OF PAYMENTForm of payment accepted: American Express credit card, Mastercard credit card, Visa credit card Form of payment NOT accepted: Cheques, Cash, Diners Club credit card, Prepaid cards, Debit cards, Credit and Debit cards for electronic use only, Maestro, Cards not issued by a bank, Virtual cards, Visa electron For cars categories SDAR, FDAR, LDAR, XFAR the customer, signatory of the rental agreement, must provide 2 financial credit cards, both to be issued in the customer’s country of residence, in order to allow the acquisition of a security deposit on both cards. TAXESUnless otherwise indicated all costs indicated in these terms and conditions are subject to local taxes and fees. EXCESS AMOUNTS The CDW (Collision Damage Waiver) amounts are dependant on the car group:
FUEL POLICYTHE FUEL POLICY IS Cars will be supplied with a full tank of fuel and should be returned full. Otherwise the client will be charged for missing fuel, plus a refuelling charge. AGE RESTRICTIONSTHE AGE RESTRICTIONS AREAll charges exclude tax and local fees, unless otherwise stated. The Minimum Age for drivers are:
There is no maximum age limit (Subject to the driving licence expiration and licence requirements) ADDITIONAL DRIVERSADDITIONAL DRIVER REQUIRMENTS AREThere is an additional driver charge of 10.98 EUR plus Vat per day, per additional driver. All additional drivers must meet all rental requirements, accompany the main driver when picking the rental car up and sign the rental agreement. DRIVING RESTRICTIONSGENERAL RESTRICTIONS AREDriving the vehicle without prior consent outside of the hire country will invalidate the agreed insurance coverage. CROSS BORDER/INTERNATIONAL ONE-WAYSPlease confirm, either at the time of booking and/or at the pick-up location, any restrictions and additional costs: if you are intending to drive across the border of the rental country. International one-way travel is NOT available. The vehicle insurance will be deemed void if vehicles are not returned to the agreed pick-up location. The driver can take the vehicle cross border providing he has informed the rental desk prior to departure. There is no extra fee for cross border travel The customer is not allowed to travel abroad with premium cars (car group R, Q, T, W, V, S, K, Z, $) and commercial vehicles (1,2,3,4), by way of example and not exhaustive: Maserati, Tesla, Alfa Romeo Quadrifoglio, Tonale, etc. NATIONAL ONE-WAY TRAVELFor National one-way travel, we will confirm the availability and the price of this service once the reservation has been made and we have received a confirmation from the supplier. GRACE PERIODTHE GRACE PERIOD ISThe supplier establishes a grace period of 59 minutes from the indicated time in the reservation. IMPORTANT: EXTRASTHE AVAILABLE EXTRAS AREOptional Extras, are to be paid locally, they do not include local taxes and fee unless otherwise stated. Extras cannot be guaranteed and are subject to availability.
Anti-abandonment devices are not available for children under the age of 4 (Article 172 paragraph 1bis of the Highway Code), therefore the customer can request and collect the baby seat only if in possession of his own device, for which he will be fully responsible for related assembly, use and operation. Winter Regulation: DELIVERY AND COLLECTIONDELIVERY AND COLLECTION AVAILABILITYProviding the Delivery and Collection service is available, confirmation will be given at the time of booking. OUT OF HOURS SERVICETHE OUT OF HOURS SERVICE AVAILABILITY ISThe Out of Hour service is by request basis only. This service may not be available at all locations. There will be an extra charge of 40.00 EUR + tax, for picking up and dropping off the vehicle. In some cases airport/location fees may also be applied. All Out of Hours fees are to be pay locally. CANCELLATIONS AND NO SHOWSCANCELLATION AND NO SHOW POLICIES AND FEES
SUPPLIER/ROADSIDE ASSISTANCEROADSIDE ASSISTANCE INFORMATIONIn case of a breakdown customers must stay with the car and contact the rental office for assistance. Telephone numbers are on the rental paperwork, please confirm at the time of pick-up of the rental vehicle. In case of an accident, the customer must remain with the vehicle, and complete a police report at the time of the incident. In case of theft of the vehicle or vehicle equipment customers must contact the rental office and make a report to the police. There is an Assistance Plus Option of 3 EUR per day. EXTRA INFORMATION AND COSTSRENTAL EXTENSION
DELAYED OR DIVERTED FLIGHTSReservations will be held for 1 hour(s) from the specified reservation, during the business open hours time, after which they will be classed as a no-show. If a customer arrives after this time then a vehicle is not assured. We will do everything possible to provide a vehicle. This may include offering a different vehicle and rates may be different to the original booking. Flight numbers provided are for informational purposes only. It is the responsibility of the customer to inform the location of any delays ADDITIONAL DAMAGE/LOSS CHARGESIn case of damage or loss to the vehicle registration plates, the customer will be charged 250.00 EUR, per plate, plus VAT. In case of damage or loss to the vehicle keys, the customer will be charged 250.00 EUR plus VAT. TRAFFIC ADMINISTRATION FINESIf the customer receives a traffic fine, such as but not limited to, a speeding or parking fine, the customer will be charge 40.00 EUR + tax, per offence. ACCIDENT ADMINISTRATION FINESAn accident administration fee of 50.00 EUR not including VAT is charged if the customer has been involved in an accident. PETS ON BOARDPets can only be transported in the vehicle kept in a carrier. The vehicle must be cleaned before return. If a customer is found not to have done so, a cleaning fee will be charged. Please inform the supplier at the time of booking RENTAL DURATIONThe rental maximum days is 30 days WHAT''S NOT INCLUDEDWHAT''S NOT INCLUDED IN THE BOOKING COSTSAdditional Cost such as: Towing charges. Fines. Administrative expenses for fines. Traffic congestion charges and penalties. Administrative expenses for damages. Expenses for loss of use. Toll. Extra cleaning. Special services and any other concept not included in the section of what is included. Delivery and Collection Fees (Paid locally) One Way Rentals Optional Extras (Paid Locally) Premium Roadside Assistance Special/Additional Cleaning Toll Charges Tow Charges Please read the Terms and Conditions of your vehicle hire carefully before signing for the rental vehicle. DRIVER NEGLIGENCEDriver negligence''s and deliberate damage/loss, are not covered by the suppliers insurance waivers, and will incur additional costs and administration charges, if the customer has been found to have acted against the terms and conditions of the rental agreement: DISCLAIMERTERMS AND CONDITION AMENDMENTSFlexible Autos makes every effort to ensure that all the information provided is correct at the time of booking. The terms and conditions presented in the rental voucher are reviewed and updated by the supplier on a regular basis. Flexible cars are not responsible for the updates if made after the booking has been made. ADDITIONAL INFORMATIONDEPOSITIf Zero Excess product is purchased guarantee deposit will be: |